Terms of Use at Seattle Pops

At Seattle Pops, our priority is ensuring a positive and safe experience for all our customers. To establish a fair and transparent relationship, we have developed our Terms of Use. By accessing our website or engaging with our services, you agree to comply with these terms. Our Terms of Use outline guidelines for the use of our website, intellectual property rights, privacy policy, and liability limitations. They also provide details on purchasing, refunds, and any restrictions that may apply. We encourage you to carefully review our Terms of Use to understand your rights and obligations as you enjoy our delicious pops and explore our online platforms. Should you have any questions or concerns, our dedicated customer support team is here to assist you.


Contact

This site is operated by Seattle Pops LLC. It can be contacted via email: info@seattlepops.com or by mail: PO Box 31285 Seattle, WA 98103


purchasing

At Seattle Pops, we take great pride in offering our customers the most delightful frozen treats in the city. To ensure a smooth and enjoyable purchasing experience, we have established clear and transparent terms of use for our customers. When making a purchase on our website or at our physical store & other physical outlets operated by Seattle Pops, customers agree to abide by these terms. Our purchasing terms aim to protect the rights of both parties involved. They outline important information regarding payment methods, product availability, shipping and delivery, returns and refunds, and any special conditions that may apply. By familiarizing themselves with these terms, our customers can make informed decisions and have complete confidence in their purchase. At Seattle Pops, we aim to make every transaction as seamless and enjoyable as possible, providing our customers with a delightful frozen treat experience from start to finish.


payment methods

We accept the following for payment methods:

  • Most major credit cards including but not limited to: Visa, American Express, MasterCard, Discover

  • Seattle Pops Gift Cards

  • Cash

  • Farmers Market Money (tokens, gift certificates, market bucks)


Product Availability

At Seattle Pops, we take pride in ensuring optimal product availability for our valued customers. With our inventory management system, we strive to maintain a fully stocked and diverse range of flavors to cater to every taste and preference. Our team works diligently to monitor product demand and replenish our stock regularly to minimize any instances of unavailability. We understand how frustrating it can be to not find your favorite flavor, so we make it our mission to continuously improve our supply chain to meet the demands of our ever-growing customer base. With that said, it is a possibility we will be sold out of flavors at any given time. At times, we experience supply chain issues which can impact flavor availability in our store, farmers markets, catering, bulk orders and wholesale orders.


Delivery & Shipping

We understand the importance of getting our delicious and refreshing pops to our customers in perfect condition. Our priority is to provide a hassle-free experience. With our carefully designed packaging, we ensure that each order is protected and delivered in an optimal state, even during warm weather. Once our customers pick up their order, it is their responsibility to keep their pops frozen with use of the provided dry ice (if purchased) or storage in a freezer.


Returns & Refunds

At Seattle Pops, we strive to provide our customers with the highest quality products and exceptional customer service. We understand that occasionally, there may be instances where an exchange, return or refund is necessary. If you are not completely satisfied with your purchase, please reach out to our friendly and knowledgeable team.

The Seattle Pops Promise:

  • If you don’t love your pop, we will switch it out for free!

We will happily trade out your pop for a new flavor if you do not love it. This is limited to one pop exchange per customer. If there is a price difference between the new pop, that balance will be due at time of exchange.

Your satisfaction is our top priority, and we firmly believe in making your experience with Seattle Pops a delightful one. Please email info@seattlepops.com if you need any assistance with a return.


Intellectual property & copywright

Seattle Pops takes great pride in upholding the highest standards of integrity and ethics in all aspects of our business, including intellectual property rights. As such, we have implemented robust measures to prevent and address copyright infringement. We are dedicated to creating unique and innovative flavors for our popsicles, ensuring that each creation is a result of our team's creativity and hard work. We actively monitor the market to identify any potential infringements, taking immediate action to protect our brand and the integrity of our products. We understand the importance of respecting intellectual property rights, not just for our own benefit, but also for the creative community as a whole.


We take immense pride in our intellectual property, which is an integral part of our brand identity and success. Our intellectual property encompasses various elements that make us unique and distinguishable in the competitive ice cream market.


First and foremost, our utmost pride lies in our signature pop recipes. Our talented team has painstakingly crafted an array of flavors that tantalize the taste buds of Seattleites and visitors alike. These recipes are a result of extensive research, experimentation, and a touch of creativity, all aimed at delivering a delightful frozen treat experience like no other. We have invested considerable time and resources into our proprietary processes and manufacturing techniques to ensure superior quality and consistency. These processes, ranging from sourcing premium ingredients to freezing our popsicles at the perfect temperature, have allowed us to produce popsicles with unrivaled texture and flavor.


Furthermore, our distinct logo serves as a visual representation of our brand. The recognizable logo has become synonymous with our commitment to quality and the enjoyment our pops offer. As such, we have registered our logo as a trademark, ensuring its protection against unauthorized usage.
In addition to our recipes and logo, our intellectual property extends to the carefully curated names we give to each of our popsicle flavors. These names not only reflect the taste and ingredients of the popsicles but also add a touch of whimsy and playfulness to the experience. From "Very Strawberry" to "Zesty Lime," these names have become an integral part of our brand narrative, contributing to our distinctiveness in the market.


Moreover, our unique branding is considered intellectual property of Seattle Pops LLC. This includes but is not limited to:

  • Our Packaging Art Work

  • Custom art signage at our shop & farmers markets

  • Business Card & other products’ designs


To protect our intellectual property, we have taken diligent steps to secure trademarks, and copyrights where necessary. This ensures that our innovative creations and brand assets are safeguarded and enables us to control the use of our intellectual property in the marketplace.
As an advocate for creativity and innovation, we take any infringement of our intellectual property seriously. We are committed to taking appropriate legal measures to protect our brand and maintain the trust of our loyal customers.


Seattle Pops' intellectual property is not merely a collection of recipes, logos, and names but a culmination of the passion, dedication, and hard work invested by our team. It embodies the essence of our brand, reflecting our commitment to providing a delightful and unforgettable frozen treat experience for everyone